Nuno
Nuno

Know before your customers do.

Metrics, logs and traces wired to service-level objectives, alerts that page only for real problems, and runbooks for when they do. Then we run it with you every month.

Sound familiar?

Where teams usually are when they call us.

  • Alerts nobody trusts

    Hundreds of alerts, so the real one gets missed.

  • Customers find incidents first

    Support tickets arrive before any dashboard turns red.

  • A tool bill without answers

    Paying for every log line, still unable to trace one slow request.

  • No shared definition of “up”

    No SLOs, so every incident starts with an argument.

What we do

Everything Observability & SRE covers.

  1. 01

    Signals

    Metrics, logs and traces collected once with OpenTelemetry, stored where it makes sense on cost.

  2. 02

    SLOs

    Service-level objectives for what users feel: latency, errors and freshness.

  3. 03

    Alerting

    Pages only on SLO burn; everything else becomes a ticket or a dashboard.

  4. 04

    Incident practice

    Runbooks, on-call design and blameless post-incident reviews.

  5. 05

    Cost of telemetry

    Sampling, retention and tiering so monitoring does not cost more than what it watches.

  6. 06

    Monthly reliability review

    An SLO report, alert tuning and new dashboards as your system changes.

Results

Done before, with numbers.

  • 12 monthsof observability run as a monthly service after a one-month buildDelivered with an agency partner
Own your cloud

You own everything we build.

You keep your cloud provider and your accounts. Every line we write lands in your repositories, reviewed and documented, so your team can run it without us. If we part ways tomorrow, nothing stops working.

  • Dashboards and alert rules as code
  • SLO definitions and error budget policy
  • Runbooks and incident templates
  • Collector and agent configuration
What you get
  • Incidents caught before customers notice
  • Fewer alerts, each one meaningful
  • Faster time to restore
  • A monitoring bill that makes sense
Tools we work with
  • Prometheus
  • Grafana
  • Loki
  • Tempo
  • OpenTelemetry
  • Datadog
  • CloudWatch
  • OpenSearch
  • Alertmanager

We pick what fits your team, and we are just as happy keeping what you already run.

Ways to start

Start small. Scale when it works.

  1. 1

    Observability Assessment

    Fixed scope

    Review of signals, alerting and on-call, with proposed SLOs and a plan.

  2. 2

    Onboarding & Build

    Scoped on the call

    Dashboards, SLOs, alerts and runbooks set up properly.

  3. 3

    SRE Retainer

    Monthly

    Reliability review, alert tuning and incident support every month.

Book a free call30 minutes with a senior engineer. We will tell you where to start.
For your security team

Least privilege, no long-lived keys, every change through your Git.

How I work inside your AWS account

Let's talk Observability & SRE.

A free 30-minute call with a senior engineer. No sales pitch.

Book a free call
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